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Big I Buzz - February 5, 2025

Posted By Kim Fiene, Wednesday, February 5, 2025

 

Happy Wednesday! In this week's Big I Buzz: Agency mergers and acquisitions dipped 10% in 2024. Plus, North American companies prepare for the impact of new tariffs.


Agency M&A Down 10% in 2024

Agency mergers and acquisitions dropped 10% in 2024, marking a slowdown in industry deal activity. Economic conditions, higher interest rates, and valuation concerns have contributed to the decline. Despite the slowdown, independent agencies remain attractive to buyers, and strategic deals are still happening. Experts suggest that market shifts may lead to more selective acquisitions moving forward. Read more here.


North American Companies Brace for Fallout From Tariffs

The “wait and see” period on tariffs is over for North American companies as new U.S. tariffs on Canada, Mexico, and China create fresh challenges across industries. Executives are bracing for higher costs, potential supply chain disruptions, and shifting production strategies to mitigate the impact. While large corporations may have flexibility, smaller businesses reliant on foreign parts could face significant hurdles. Experts warn tariffs could lead to higher consumer prices, with industries from autos to retail feeling the strain. Read more here.



For more news, check out the Action News section of our weekly e-newsletter, Big I Buzz. If you aren’t subscribed, click here to add your email to our emailing list.


Tags:  big i buzz  insuring Wisconsin  wisconsin independent insurance association  wisconsin insurance agency  wisconsin insurance agency help  wisconsin insurance blog 

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Agency Operations - Avoiding Burnout: Building Better Remote Work Boundaries

Posted By IIAW Staff, Friday, October 22, 2021
Updated: Wednesday, December 1, 2021

By: WAHVE Work At Home Vintage Experts

 

Let’s face it: working from home takes some getting used to. Depending on the type of employee, some use it as one long coffee break, or they simply don’t know when to switch off.

 

The majority of remote workers fall into that second camp, as statistics bear out. A recent Catalyst report shows that COVID-related work burnout was reported in 88.4 percent of survey respondents, with 60.7% of those reporting high levels of burnout.

 

Despite the positive benefits of remote work – feeling more innovative (63%); being more engaged in work (75%); feeling more included (93%), and; feeling more likely to remain committed to the organization – some workers are overdoing it.

 

More than just a few, it would seem. According to an Indeed.com survey, 52% say they have experienced or are experiencing burnout in 2021 – an increase over pre-COVID survey where just 43% felt burnout. And 67% believe burnout has worsened during the pandemic. They’re reporting working longer hours, and that, says 27% of survey respondents, is attributing to feeling burned out.

 

With so many of us working remotely, understanding how to prevent or alleviate burnout is critical.

 

Fortunately, just a few modifications in your workday – and your behavior – can bring more order to your day, and deliver a better work-life balance.

 

Setting Clear Work/Home Boundaries

 

To find that balance, you need to keep both areas of your life separate. But how do you do that when work and home are the same place? Start with creating boundaries.

 

Login/logout. When the computer/laptop is on, you’re working. That simple shift in thinking – and in presenting your boundaries to other people in the home – gives you a more defined mindset. When you logout, you’re now on personal time. Work cannot interfere.

 

Set regular hours. Set a work schedule. For instance, in by 8 am, out by 4 pm. Stick with your schedule as closely as possible. Establishing a routine creates a clear boundary between work life and personal life.

 

Reintroduce your “commute.” Before starting your day, go out for coffee, take a quick walk, or go for a short drive. Treat this as your psychological commute. You are leaving home, and arriving back at your work station. Create that mental separation between work and home, even if they are in the same location.

 

Schedule breaks. Working in an office is filled with breaks – chats with coworkers, coffee breaks, lunch breaks, even exercise breaks. When working remotely, schedule breaks throughout your day. Put them on your calendar and don’t allow anything to get in the way. Walk, stretch, get out of your workspace and do something that isn’t work-related. Two small breaks along with your lunch break can reset your balance.

 

Limit work-related communications to work hours. Work-related emails, texts, and calls should be restricted to work hours. Establish with your employer and colleagues when you’re available – put your availability in your signature. Anything that comes in after quitting time can wait.

 

The same goes for personal chores. The more that invade your work life, the longer your workday becomes and the more blurred the line between work and personal becomes. Limit errands to your breaks, and don’t allow family or partners to interrupt with personal issues. Save them for your breaks.

 

Log out at the end of your shift. Turn the machine down. Log off. Put away papers and stow the laptop. No matter how big or small your remote workspace is, putting work aside physically will help you put it away mentally, as well.

 

Ask for help. Your manager cannot know you’re overworked unless you say so. If you feel you’re unable to keep up with the amount of work coming in, schedule a conversation. Let your manager know what you can handle reasonably.

 

Ask for their support, and work with them to devise a more manageable workload.

 

Stay social. Believe it or not, plenty of burnout occurs when people feel isolated from coworkers and their employers. Stay connected to your coworkers. If you can’t meet in person, meet virtually. Have virtual happy hours, celebrate birthdays and milestones, or host a virtual game night. Reconnecting with your workmates can be energizing.

 

Moving Forward Confidently

 

Also, don’t forget to take time off. Use those mental health days, sick days, and vacation days to get away from work and recharge.

 

Burnout can be crippling and demoralizing. Combatting it with a plan that separates work from home, and puts limits on your availability, can protect both your work hours and your personal time.

Tags:  Agency Operations  COVID-19  remote work  wisconsin insurance agency  wisconsin insurance agency help  wisconsin insurance blog 

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Zoom Etiquette to Help Combat Zoom Fatigue

Posted By IIAW Staff, Friday, November 6, 2020

Man meeting over zoom with headset on

By: WAHVE |  Work At Home Vintage Experts

 

This article was originally shared in our November 2020 Magazine. Read the full magazine here

 

Zoom fatigue. By now, you’ve not only heard of it – you’ve experienced it. Before the pandemic, those of us who worked from home were accustomed to conducting most of our meetings remotely. Now that remote meetings are the norm, it seems everyone is feeling a little more burnt out than usual. Zoom meetings are causing fatigue because we have to make more emotional effort to appear and stay engaged during hour after hour of online meetings – followed by more Zooming with friends and family after work. In the absence of non-verbal cues, we’re all straining a little harder to pay attention and maintain sustained eye contact all day long, which can be draining. There are a few things all of us can do to combat the fatigue – while still maintaining Zoom etiquette.

 

To really up your game, adjust your camera to be at eye level so that other people aren’t looking up your nose or at the side of your face. Make sure you have good lighting so that you look less tired from all the extra hours you’re putting in now that the workday never really ends. It’s also important to practice your presentation and how to share your screen before meetings so that you can avoid the embarrassment of everyone looking at the web page you still have up on your desktop called “DIY squirrel picnic benches.” Following these tips can help combat the fatigue to some extent, because you’ll feel less stressed about how to present and how you look.

 

Beyond this, here are some important ways you can get the most out of Zoom without it getting the most out of you.

 

Limit video calls only to those that are necessary


Turning on your camera should be optional. Reserve your camera for important communications such as one-on-ones with your manager or leadership calls that require you to follow social cueing. Pick a few meetings each day where you can give your camera – and you – a break. Just remember that turning off the camera doesn’t mean it’s time to multitask. We’ve all been on meetings when someone says “Sorry, I was on mute. Can you repeat that question?” or “I didn’t catch that last part – can you repeat that?” If you’re multitasking, you probably don’t need to spend your time at the meeting – which leads us to the next tip.

 

Come prepared

 

Come to the meeting with an expectation about what you will need to be an effective participant. Back when we gathered physically, do you remember the people who wandered into the meeting but didn’t contribute or track to-dos? No paper, no pen, no notebook, no PC.

 

Don’t be “that person” on a Zoom call, Anticipate the needs of the meeting and be prepared to share data, documents and to give input that helps the team make quick decisions. Too often now on Zoom calls, unprepared people are more than happy to kick the can to the next meeting, or waste 12 minutes sharing their screen while you get a front row to their filing system as they look for the latest spreadsheet or report. If you have your ducks in a row ahead of time, the meeting should be more efficient, and you may be able to end it early.

 

Track the meeting

 

Pull out a physical notepad and track the meeting using handwritten notes. The act of tracking forces the brain to stay in lockstep with the meeting, learn something of value, and provide guidance to others because you are practicing the loop of active listening and recording. Think of how wonderful it will be when the meeting ends 8 minutes early because everyone stayed engaged and came to a quick consensus.

 

Share – but don’t overshare

 

Spending a few minutes during each meeting connecting with everyone is good Zoom etiquette, but there can be such a thing as too much sharing. The 15 minutes everyone spends “reconnecting” at the beginning of five Zoom meetings per day means that’s happening 20 times a week, and 80 times a month. We’re all craving connection, so consider setting aside regular time that’s specifically reserved for team members to connect and share as needed.


Know your speed keys

 

If you could get a minute back for every minute someone had to repeat the conversation that they had with themselves while inadvertently on mute, you’d only need 15 minutes to conduct a 30-minute meeting.

 

Memorize these shortcuts or have a sticky note on the side of your screen that lists the most used quick tasks:

 

Mute or unmute audio: Alt + A

Start or stop video: Alt + V

Start recording a meeting: Alt + R

Pause or resume screen recording: Alt + P

Pause or resume screen sharing: Alt + S

 

Being an effective Zoom participant means being an effective communicator. That means coming prepared, being an active listener, and practicing social awareness.  It’s a new world we live in with everyone on cameras and audio, but these few tips can boost your Zoom etiquette and improve how you feel during and after meetings.

Tags:  insuring Wisconsin  remote work  virtual meeting  wisconsin independent insurance association  wisconsin insurance agency  wisconsin insurance agency help  wisconsin insurance blog  zoom 

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