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Posted By Evan Leitch,
Thursday, May 19, 2022
Updated: Thursday, May 19, 2022
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Happy Thursday! In this week's Big I Buzz, we have news about WCRB's rate changes, fraud in disaster claims and a look at how auto insurance rates have changed over the past decade. We also want to thank all of you that attended InsurCon2022 last week! Look for an InsurCon recap coming soon! Today, WCRB (Wisconsin Compensation Rating Bureau) announced an -8.47% rate change (8.47% decrease). This rate change will become effective October 1, 2022.The Circular Letter announcing this change can be found here.
Fraud in Disaster Claims Cost Insurers as much as $9.2B in 2021
In 2021, property & casualty insurers paid an additional $4.6 billion-$9.2 billion in disaster claims as a result of fraud, according to the National Insurance Crime Bureau (NICB).
The NICB estimates fraud adds 5%-10% to the overall amount in claims paid after a disaster. The FBI found similar results when looking at reconstruction costs following Hurricane Katrina: Of the $80 billion in government funding to aid rebuilding efforts, insurance fraud accounted for $6 billion, or about 7.5%. Fraud is also contributing to increasing insurance costs across the U.S., according to NICB, which noted contractor fraud is one element contributing to the property insurance crisis in Florida.
How Auto Insurance Rates have Changed Over the Past Decade
1970s
– Average monthly insurance premium: $56
– Premium increase from start of decade: $34 (up 80%)
1980s
– Average monthly insurance premium: $119
– Premium increase from start of decade: $85 (103%)
1990s
– Average monthly insurance premium: $225
– Premium increase from start of decade: $76 (43%)
2000s
– Average monthly insurance premium: $315
– Premium increase from start of decade: $100 (39%)
2010s
– Average monthly insurance premium: $464
– Premium increase from start of decade: $196 (52%)
2020s
– Average monthly insurance premium: $564
– Premium increase from start of decade: $38 (7%)
For more news, check out the Action News section of our weekly e-newsletter, Big I Buzz. If you aren’t subscribed, click here to add your email to our emailing list.
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Posted By IIAW Staff,
Wednesday, May 4, 2022
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Happy Wednesday! In this week's Big I Buzz we are discussing how inflation could affect your retirement accounts and the fraud rates across different industries. See you on May 9-10th for InsurCon2022 Thank you to everyone who registered for InsurCon2022! We are looking forward to seeing everyone on Monday and Tuesday! If you're a registered attendee, keep an eye out for our email on Tuesday where we outline the schedule for the day! How Will Inflation Affect Your Retirement Accounts? As prices continue to creep upward, it's causing Americans' spending habits to change. Benefit News reported, "According to a survey from insurance firm Voya, 66% of Americans are concerned about the impact inflation will have on their ability to save for retirement, and 71% are feeling the effects of inflation on their ability to maintain their current lifestyle... Without integration and understanding, employees are increasingly reacting to short-term emergencies and savings blips, rather than feeling confident in their ability to ride it out, Jeff Cimini, SVP or retirement product Management at Voya say. The Voya. survey found that 43% have used finances they set aside for retirement to deal with inflation-related expenses." Industries That Saw the Biggest Fraud Rate Change from Q1 2021 to Q1 2022 TransUnion has released their quarterly fraud analysis report for Q1 2022 and according to Property Casualty 360, "It showed that global fraud decreased globally by 22.6% from Q1 2021." These are the 9 industries that saw the biggest change from Q1 last year to Q1 2022, both increase and decrease in fraud: 9. Financial Services: -63.6% 8. Telecommunications: -20.4% 7. Retail: -7.6% 6. Communities (online dating, forums, etc.): -6.1% 5. Gaming: +6.9% 4. Travel and Leisure: +13.3% 3. Logistics: +42.7% 2. Gambling: +50.1% 1. Insurance +134.5% Read more here. For more news, check out the Action News section of our weekly e-newsletter, Big I Buzz. If you aren’t subscribed, click here to add your email to our emailing list.
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Posted By IIAW Staff,
Wednesday, April 27, 2022
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Happy Wednesday! In this week's Big I Buzz we are discussing the last chance for online registration for InsurCon2022, Fidelity's new option for 401(k) plans and the biggest price shock in 50 years according to World Bank. Online Registration Closes on Monday May 2 for InsurCon2022 Have you registered for InsurCon2022 yet? If not, now is the time! Online registration closes on Monday, May 2nd. This year's convention format will feature a strong lineup of fantastic speakers. This year's speaker topics include: agency technology, cybersecurity & recovery, state of the economy, election polling data, agency sales and consumer research & insights. We will have TWO exhibitor showcases, one at lunch time and one later in the afternoon, where will we announce the Blackout Bingo prize winners! You won't want to miss our elevated evening entertainment. Dinner will be served at 6:15 and so will great entertainment. We'll start the night off with cocktails and a delicious plated dinner while we recognize this year's award recipients. Mike Ansay will lead a walk down memory lane alongside industry legend, Dave Gross, as we honor Dave on his retirement as SECURA CEO. Last but certainly not least, evening entertainment will be provided by Bill Walton, NBA and College Basketball Hall of Fame. As entertaining as he is insightful, Bill is widely considered on of the best speakers from the world of sports. You can dress business casual throughout the day on Tuesday, May 10th and our evening entertainment portion of Tuesday will be business attire. Your registration for InsurCon2022 includes lunch, dinner and drinks! Don't forget to also register for our Networking & Bowling Event. This will be a fun night of networking and bowling in the Kalahari's extensive 24-lane bowling alley and lounge, Volcano Lanes. If you're not a bowler, no worries! We have a registration option for you too. Instead of bowling, you can spend time networking with industry friends or play one of the other games throughout the Volcano Lanes Lounge. Both bowling and non-bowling registration options include beer & pizza. Limited space is available for this event, and we are getting close to sold out. Make sure you register today at iiaw.com/insurcon. Fidelity Adds a Crypto Option to their 401(k) Plans Fidelity's workplace retirement plans are adding another option into the mix. According to BenefitNews.com, "The firm announced Tuesday it will have a product ready in coming months to allow 401(k) plan participants to direct a portion of their savings into bitcoin. Employers that decide to offer the option will choose what percentage of an employee's account can be directed into crypto, up to a cap of 20%." You can read more about this new option here. Ukraine War to Cause Biggest Price Shock in 50 Years - World Bank World Bank has released a new forecast and has warned that the Ukraine war will cause the "largest commodity shock since the 1970s. According to BBC, "Energy prices are set to increase more than 50%, pushing up bills for households and businesses, the World Bank says. The biggest rise will be the price of natural gas in Europe, which is set to more than double in cost. Prices are forecast to fall next year and in 2024, but even then will remain 15% higher than they were last year. The World Bank said this means that from the lows of April 20220 until the highs of March this year we have seen "the largest 23-month increase in energy prices since the 1973 oil price hike", when tensions in the Middle East sent prices soaring." Read more about the prospective increase in gas and oil, wheat and more here. For more news, check out the Action News section of our weekly e-newsletter, Big I Buzz. If you aren’t subscribed, click here to add your email to our emailing list.
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Posted By IIAW Staff,
Wednesday, April 20, 2022
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Happy Wednesday! In this week's Big I Buzz, we are discussing how you can win $1000 in Catalyit consulting time, Lee Harvey Oswald's life insurance claim and 2022 workplace trends. Catalyit Tech Stack Survey Take a quick and easy survey to win some fantastic prizes. We're working with Catalyit to kick the next round of tech resources into high gear. To do that, we want to learn what tech agencies are using now and how you feel about them. There's no right or wrong answers, and feel free to ask others on your team as you are filling it out. Those who complete the quiz are entered to win gift cards and the grand prize, $1000 Catalyit consulting time! Take the survey here: https://s.surveyanyplace.com/techstack JFK Killer Lee Harvey Oswald's Life Insurance Claim Sells for Nearly $80K During Boston-based RR Auction, the life insurance policy of Lee Harvey Oswald sold for nearly $80,000. Oswald's mother received only $863 when she filed his death claim. According to History.com, "Oswald was shot and killed by Dallas nightclub owner Jack Ruby at the Dallas police headquarters shortly after he was arraigned for the murders of the president and a Dallas police officer, J.D. Tippit. Ruby was found guilty of murdering Oswald and sentenced to death, but both his conviction and death sentence were overturned and he died before he could be retried." Associated Press reported that Oswald's mother was adamant about her son's innocence, but she was criticized for trying to profit off her son's death. Workplace Agility and Innovation Will Rule 2022 A workforce transformation is happening, and these are the three trends that employers should be watching: 1. Helping employees navigate rising health care costs - as inflation ripples through the economy, experts believe that health care costs are next. With people returning to their post-pandemic "normal" many of those elective surgeries that were put off during the pandemic will be at the front of people's minds. With this, there will be a surge in demand that will impact health care costs. 2. Boosting the efficiency of HR teams - digital transformation has been a key phrase at the IIAW for the last two years as everyone needed to implement new technologies, systems and processes to ensure business continuity in the move towards remote work. Experts anticipate organizations build on their current tech-stack. (P.S., if you need more guidance about your current tech-stack, head to catalyit.com! Catalyit puts all the agency tech guidance you need in one place.) 3. Improving engagement for a hybrid workforce - we've covered news stories like this before, so it's no surprise that hybrid work and increased flexibility as popular among employees, but engagement can struggle when working from home. This year, experts expect to see a strong focus on engagement. Read more about these trends here. For more news, check out the Action News section of our weekly e-newsletter, Big I Buzz. If you aren’t subscribed, click here to add your email to our emailing list.
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Posted By IIAW Staff,
Wednesday, April 13, 2022
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Happy Wednesday! In this week's Big I Buzz, we are welcoming a new IIAW team member. We are also discussing challenges insurance companies have to overcome while digitizing and some things you need to know about InsurCon2022. New to the Team: Tyler Wheeler Please join us in welcoming Tyler Wheeler, our new Agency Accounting Specialist! Tyler will help us to expand our Agency Accounting Services which includes day-to-day bookkeeping, payroll processing, direct agency bill reconciliation, financial statement preparation and interpretation, prepare annual budget plan and work with your external accountants for tax and auditing needs. These services are best fit for agencies lacking financial acumen on staff, agencies with mature staff looking forward to retiring, agencies looking for additional bookkeeping knowledge and support. Stay tuned for our May magazine where we will feature Tyler and you can learn more about him! For more information about our accounting services, please contact Matt Banaszynski, IIAW CEO by phone at 608-256-4429 or by email at matt@iiaw.com. 5 Challenges That Insurance Companies Have to Overcome While Trying to Digitize Themselves Fully Amico Hoops, a news source focused on transformative and emerging technology, has reported the 5 challenges that insurance companies have to overcome while trying to digitize themselves fully. Digitalizing can help to improve your workflows and your internal and external processes. Here's what could be holding you back: 1. Adapting to Newer Trends and Technology 2. Improving Digital User Experience 3. Verifying Customer Identity Digitally 4. Dealing with Large Volumes of Customer Data 5. Ensuring Security Read more about why these challenges are hard to overcome for some insurance companies here. InsurCon2022 We are getting closer to our annual convention, InsurCon2022 and we are looking forward to seeing everyone on May 9th and 10th at the Kalahari in Wisconsin Dells! If you haven't registered just yet, don't worry - there's still time! Rooms under the IIAW's room block for the night of Tuesday, May 10th at the Kalahari Resorts have now sold out. If you'd like to stay at the Kalahari for Tuesday, you can contact the Kalahari directly at 608-254-5466 if you need to book your room for Tuesday night. The good news is that there are still rooms available for Monday, May 9th. Book your room for Monday now to receive our special room block rate before it's gone! Learn more here. For more news, check out the Action News section of our weekly e-newsletter, Big I Buzz. If you aren’t subscribed, click here to add your email to our emailing list.
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Posted By IIAW Staff,
Wednesday, April 6, 2022
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Happy Wednesday! In this week's Big I Buzz we are discussing the InsurCon2022 kickoff event, March U.S. tornado activity and this month's spotlight on member benefits.
InsurCon2022 Kickoff Event: Be There or Be Spare
Join us at 8 p.m. on Monday, May 9th for a fun night of networking & bowling in the Kalahari's expansive bowling alley and lounge, Volcano Lanes. Registration for this event is $40 and includes pizza, beer and bowling for the event. Not interested
in bowling? We have a reservation option for non-bowlers too! Non-bowling registration is $25 and includes beer and pizza. The bowling alley has plenty of room for networking with industry friends, axe throwing, golf simulator games and so much more!
Registration is on a first-come, first-serve basis. Save your spot here: iiaw.com/insurcon.
March U.S. Tornado Activity Likely to Set Record
The National Oceanic and Atmospheric Administration's National Weather Service Storm Prediction Center reported that there were more than 250 tornados throughout March in the U.S. Most of these tornados happened in Mississippi, Texas, Iowa, Alabama, Florida
with Louisiana experiencing some strong tornados too. The previous record for most tornadoes was set in March of 2017 with a total of 192 tornadoes. The preliminary tornado total from March 2021 was 191, but that may be higher than anticipated. According
to Aon, "Severe convective storms caused $26.7 billion in losses in 2021." Preliminary data from NOAA states, "There were 1,376 tornadoes in the U.S. in 1021 compared with 1,075 in 2020. You can learn more here.
IIAW's Spotlight on Member Benefits for April:
This month's featured benefit is WAHVE, Work at Home Vintage Experts. Finding the right talent is a time-consuming, often frustrating process. Fortunately, WAHVE has pretiring experts with decades fo experience who are ready to fill your resource needs
for less than you'd expect. With WAHVE you can fill staffing needs when you can't find the talent, whether part-time or full-time. You can save on hiring, training, managing, overhead and turnover costs and you can generate operational efficiencies
and drive growth. Learn more about WAHVE here.
For more news, check out the Action News section of our weekly e-newsletter, Big I Buzz. If you aren’t subscribed, click
here to add your email to our emailing list.
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Posted By IIAW Staff,
Wednesday, March 23, 2022
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Happy Wednesday! It's officially spring, and although we've been dealing with some rain this week, the forecast is looking up. In this week's Big I Buzz we are discussing an upcoming E&O Risk Management class, how credit can affect auto premiums and the
top states for alcohol consumption.
E&O Risk Management: Less Risk. More Reward.
Join us from 9 a.m. to noon on April 13 for a live virtual E&O course full of storytelling, statistics and E&O risk mitigation tips. This course is open to everyone and has been approved for 3 WI CE credits. These credits can not be awarded if this course
was completed within the last two years. The course qualifies for 10% premium credit for Swiss Re E&O policyholders. Covered topics include: agency defenses to E&O claims (documentation, consistent procedures and exposures checklists), E&O claim statistics,
E&O exposures when using social media and understanding standard of care and duty to advise. The webinar will be conducted via Zoom and everyone within an agency is encouraged to attend. Register for this course here.
Poor Credit Can Affect Auto Premiums More Than Accidents
A new study from The Zebra has found that a bad credit score can affect your auto insurance premium more than having a hit-and-run on your record. "Even drivers with squeaky-clean records can see their rates double if their credits tank."
There are a few states that have banned insurance companies from using credit scores to price or deny insurance policies and those are California, Hawaii, Massachusetts and Michigan. However, there are further bans being considered on using credit rating
for insurance. According to NU Property Casualty 360, "For drivers with poor credit, The Zebra recommends the following tips to save as much as possible:
• If you believe you're paying too much, don't be afraid to shop around for carriers. Some may be more willing to work with customers with less-than-ideal credit scores than others.
• Make small improvements to your credit where you can.
• Take advantage of any discounts (for staying accident free, taking defensive driving courses, etc.) your carrier offers to lower your premium.
• Even customers with decent credit should work to improve it in order to take advantage of even more savings.
You can read more about this study here.
10 U.S. States with the Highest Alcohol Consumption World Population Review has ranked the top states for alcohol consumption. Compared to the rest of the world, the U.S. ranks 25th globally for alcohol consumption, with the average American drinking about 2.35 gallons of alcohol per year. Here's their findings for the top 10 states: 10. South Dakota 9. Colorado 8. Wisconsin 7. Idaho 6. Vermont 5. Montana 4. North Dakota 3. Nevada 2. Delaware 1. New Hampshire Wisconsin ranked #8 but reported quite a bit more alcohol-impaired driving fatalities than some of the other states higher on the list - reporting 183 fatalities just in 2019. DUI arrests were also high, with Wisconsin reporting 23,934 DUI arrests in 2019. Read more about the study here. For more news, check out the Action News section of our weekly e-newsletter, Big I Buzz. If you aren’t subscribed, click here to add your email to our emailing list.
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Posted By IIAW Staff,
Wednesday, March 16, 2022
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Happy Wednesday! In this week's Big I Buzz, we're sharing a social media graphic for you to use tomorrow for St. Patrick's Day and 6 trends driving commercial auto rates up. 
As you plan your social media content for the rest of the week, feel free to right-click and save this graphic! Suggested copy: Make sure luck is on your side this St. Patrick's Day. [insert your website here] These 6 Trends are Continually Driving Commercial Auto Rates Up According to Zurich North America, these are the six trends driving up commercial auto rates: 1. Smartphones -Distracted driving accounts for 9% of nearly all crash deaths. While not all of the crashes include a smartphone, they are a growing concern. According to NU Property Casualty 360, "Data suggests that even the use of hands-free devices while driving is contributing to distracted-driving accidents." 2. Legal cannabis - IIHS has reported that there has been an increase in impaired driving crash rates with the legalization of cannabis. "According to data from the National Highway Transportation Safety Administration, the percentage of fatally injured drivers who tested positive for drugs rose from 25% in 2007 to 42% in 2016, and. marijuana presence doubled in this time frame." 3. Worsening crash severity - As 2020 brought more people working from home and less traffic on the road, the National Safety Council and the US Federal Highway Administration saw an increase in speeds causing more deadly encounters. 4. Rising repair costs - More and more vehicles are equipped with smart technology helping to sense for collision avoidance, automatic braking and parking assistance and it has caused a rise in repair costs. Now, when an accident happens, that technology also needs to be replaced in addition to the exterior pieces of the vehicles. 5. Skilled driver shortage - Property Casualty reported "According to one study, 57% of today's experienced drivers are over age 45, while 23% are over age 55. Younger drivers are not entering the workforce in numbers sufficient to meet demand. Companies will be faced with the duality of either dramatically increasing payrolls to outbid competitors or hiring younger, less experienced drivers. 6. Social inflation/litigation - Last but not least, one study had indicated that "the average verdict size for lawsuits above $1 million involving a truck crash increased nearly 1,000% from 2010-2018, rising from $2.3 million-$22.3 million." We hope that you all have a happy and safe St. Patrick's Day. Don't forget if you haven't already updated your information to head back to this week's Big I Buzz email so you can receive our monthly email curated for you and your role. For more news, check out the Action News section of our weekly e-newsletter, Big I Buzz. If you aren’t subscribed, click here to add your email to our emailing list.
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Posted By IIAW Staff,
Wednesday, March 9, 2022
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Happy Wednesday! In this week's Big I Buzz, we are discussing insurers using drones, small businesses being a big target for fund transfer fraud and a top reason behind the Great Resignation. Insurers Taking Flight with Drones A new whitepaper from Adorama's Business Solutions Team titled "Insurance & Drones: What to Know to Capitalize on New Technology", focuses on the use of drones in the insurance industry. According to Insurance Business Mag, "The various insurance industry-targeted applications for drone technology are outlined in the whitepaper, ranging from roof and boiler inspections, post-disaster claim inspections, pre-disaster mapping, to the integration with Artificial Intelligence." As severe weather events continue to increase, drone technology could be a great opportunity for insurers. Claim adjusters can have better access to storm-affected areas and can stay out of the path of a storm's aftermath with drones. The whitepaper expects drone technology to be used more frequently by insurers in the years ahead. Read more about the opportunities here. Half of Employees Quit Their Job for Their Mental Health in 2021 The U.S. Bureau of Labor Statistics has found that more than 47 million American workers quit their jobs during 2021, a.k.a. The Great Resignation. Human Resources Director wrote that a portion of the Great Resignation could have been avoided by companies taking steps to alleviate stress and burnout. "According to non-profit organization Mind Share Partners, 84% of employees reported at least one workplace factor that negatively impacted their mental health. Furthermore, 50% of employees claimed to leave their jobs for their mental health in 2021." The article continues to share results from a Lyra Health survey which found that 60% of employee benefit leaders said employee expectations around mental health support rose over the past year with 92% said that providing mental health support became a higher priority for their company over the past year. Read more here. Small Businesses Are Big Targets for Fund Transfer Fraud Small businesses were heavily targeted for fund transfer fraud cyberattacks in 2021. Larger companies are usually targeted for their data, but because small businesses don't have as much data to obtain and less digital infrastructures, it leaves less leverage for cybercriminals to do a ransomware negotiation. Instead, they target small businesses for fund transfer fraud. Fund transfer fraud is done by cybercriminals who access a business email through phishing and business email compromise. From there, cybercriminals can manipulate contracts or modify payment instructions. They also send payment instructions to look as if its coming from customers or vendors. Read more here. For more news, check out the Action News section of our weekly e-newsletter, Big I Buzz. If you aren’t subscribed, click here to add your email to our emailing list.
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Posted By IIAW Staff,
Wednesday, March 2, 2022
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Happy March! Today's Big I Buzz will highlight our featured benefit of the month and we'll discuss how the Ukraine invasion could affect the insurance industry and safety tips for spring flood season. This month's featured benefit: Agency Operational Evaluation The IIAW offers a free Agency Operational Evaluation. The evaluation will ask you questions about your day-to-day operations and upon completion, you'll receive a customized report that connects you with the recommendations and resources to help your agency improve agency workflows, procedures and operational E&O exposures. Click here to learn more: https://www.iiaw.com/page/memberbenefits AM Best: Ukraine Invasion to Likely Have 'Substantial Impact' on Insurance Industry AM Best believes that Russia's invasion of Ukraine to add to inflationary pressures and will likely have a substantial impact on the global insurance industry. According to Insurance Journal, "The rating agency Friday said efforts by the global central banks and the U.S. Federal Reserve to contain inflation will be challenged. Plus, sanctions may have "severe knock-on effects" on oil and commodity prices as well as tourism and the economies of some of the world's less resilient countries. AM Best called sanctions a "two-way street." For instance, the U.K. and other European countries rely on Russia for gas, and there "is a very real concern that prices will skyrocket from already elevated levels." Sanctions could make it difficult for international insurers and reinsurers to underwrite Russian risks or service existing policy claims. According to AM Best, those affected most would likely be those writing large energy and infrastructure risks, such as London Market insurers and international reinsurers. As tensions increase, there could also be an increase in the risk of a systemic cyber attack. Read more about the effects here. February 28th through march 4th is Flood Safety Awareness Week and Wisconsin residents should be prepared for potential flooding. "According to Wisconsin Emergency Management Public Information Officer Katie Rousonelos, just six inches of water can carry away a person, and 12 inches can carry away a car. Cleaning out gutters and elevating utilities are two good ways to keep flood waters out of your home." A great resource to share with your clients is Ready.gov. They have a detailed list about preparing for a flood, staying safe during a flood and staying safe after a flood. You can see Ready.gov's resources here. For more news, check out the Action News section of our weekly e-newsletter, Big I Buzz. If you aren’t subscribed, click here to add your email to our emailing list.
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