Happy Wednesday! In this week’s Big I Buzz: The Illinois Department of Insurance requests policyholder relief during the federal government shutdown, and the top automobiles for customer satisfaction in 2025 are revealed.

Illinois Department of Insurance Asks Insurers for Policyholder Relief During Shutdown

The Illinois Department of Insurance (IDOI) is urging insurers to provide relief to policyholders affected by the ongoing federal government shutdown to ensure they do not lose insurance coverage.

The department noted that more than 153,000 Illinois residents employed by the federal government have been impacted since the lapse in federal appropriations began on October 1. To support these consumers, IDOI is asking insurers to consider measures such as temporary moratoriums on cancellations and extensions for payment or repair timeframes. Read more here.

Top Automobiles for Customer Satisfaction in 2025

Driver satisfaction with the auto industry has dipped slightly in 2025, according to the American Customer Satisfaction Index (ACSI). Longer loan terms have increased consumer focus on vehicle reliability and dependability, as many drivers continue making payments beyond their warranty periods.

According to ACSI, Subaru, Mazda, and Toyota ranked highest among automakers for customer satisfaction this year. See the full list and read more here.

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