In this week's Big I Buzz, we are discussing which vehicles auto thieves most often target and how customer satisfaction with health insurance varies by generation. 

Auto Thieves' Favorite Vehicles to Swipe

The National Insurance Crime Bureau has analyzed the vehicles that were stolen most in 2022. Here are their findings: 

10. Honda CR-V

  Total Thefts in 2022: 13,832

  Model year stolen most often: 2001

9. GMC PIckup (full-size)

  Total Thefts in 2022: 16,622

  Model year stolen most often: 2005

8. Toyota Camry

  Total thefts in 2022: 17.094

  Model year stolen most often: 2021

7. Kia Optima

  Total thefts in 2022: 18,221

  Model year stolen most often: 2015

6. Hyundai Elantra

  Total thefts in 2022: 19.602

  Model year stolen most often: 2017

5. Hyundai Sonata

  Total thefts in 2022: 21,707

  Model year stolen most often: 2013

4. Honda Accord

  Total thefts in 2022: 27.089

  Model year stolen most often: 1997

3. Honda Civic

  Total thefts in 2022: 27,113

  Model year stolen most often: 2000

2. Ford Pickup (full-size)

  Total thefts in 2022: 48.175

  Model year stolen most often: 2006

1. Chevrolet Pickup (full-size)

  Total thefts in 2022: 49,903

  Model year stolen most often: 2004

Read the full article here. 

Customer Satisfaction with Health Insurance Varies By Generation

The impact of COVID-19 on customer satisfaction has extended to various sectors, including health insurance. A recent survey conducted by HealthEdge revealed that consumer expectations are influenced by their experiences with retailers. Amid the pandemic, only 45% of surveyed health insurance consumers expressed full satisfaction with their plans. However, those with care managers involved reported higher satisfaction rates. Key drivers of customer satisfaction included excellent customer service, effective self-service tools, personalized communication, and leveraging social determinants of health data. The survey emphasized the role of care managers in enhancing satisfaction and showcased the diverse communication preferences of customers. The findings also highlighted the importance of personalization, customer service, and empowerment for health plans to improve satisfaction levels. The survey demonstrated generational differences in priorities, with younger generations valuing low costs while older ones prioritized retaining their doctors. Moreover, opinions on the causes of high healthcare costs varied among age groups.

Read more here. 

Don't forget if you haven't already updated your information to head back to this week's Big I Buzz email so you can receive our monthly email curated for you and your role. For more news, check out the Action News section of our weekly e-newsletter, Big I Buzz. If you aren’t subscribed, click here to add your email to our emailing list.