IIAW's COVID-19 Resource Center
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IIAW's Coronavirus Resource Center
 
IIAW's COVID-19 Resource Center
Last Updated: April 3, 2020

The IIAW is committed to providing resources to help member and non-member agencies respond to customers, manage their internal operations and stay educated. We will continue to monitor the rapidly changing situation related to the spread of COVID-19 and provide updates accordingly.

To stay up to date with the latest information, please be sure to check your spam filter for IIAW emails and alerts. If you do not subscribe to IIAW publications, please CLICK HERE to subscribe by entering your email.

"Coming together is a beginning, Staying together is progress, and Working together is success" -Henry Ford

Text Alerts from IIAW

 

Click the image above to Access IIABA's Coronavirus Resource Page

LATEST NEWS, ARTICLES & INFORMATION
(The latest news, articles and important information will be posted here and then the following day moved to the appropriate section below)

ALERT: SBA Releases New Paycheck Protection Program Application (4/3/2020)

Effective 4/3, a new application/form has been posted to the SBA website.  The link to the new form is below.  If your agency or clients have already completed, or are in the process of completing, the prior application/form, please direct them to the new form below.  As with most things related to this program, it may be subject to change. Please continue to monitor this site for additional, updated information.

https://www.sba.gov/sites/default/files/2020-04/PPP Borrower Application Form.pdf

 

How Will an Interruption in Elective Medical Services Affect Existing Workers' Compensation Claims? (April 2, 2020)


DOL Issues FFCRA Implementation Rule, Launches Feedback Campaign (April 2, 2020)

IIABA COVID-19 and Commercial Property Vacancy Concerns (April 3, 2020)

WCRB
Circular 653 Announcing COVID-19 Worker's Compensation Claim Reporting Requirements (March 25, 2020)

A Memo from Bernie Rosauer on Wisconsin WC Rate Relief for Employers Who Pay Furloughed Employees (April 1, 2020)

COVID-19 and Wisconsin Worker's Compensation Furloughed Employee Updates and FAQs (April 1, 2020)

NEW Paycheck Protection Program Information
CARES Act: Tax Benefits for Individuals and Businesses (March 31, 2020)

CARES Act Small Business Interruption Loans Calculator (April 2, 2020)

Updated Form! The Paycheck Protection Program Application (April 3, 2020)

The Paycheck Protection Program Borrower Information Fact Sheet (April 2, 2020)

SBA Borrower Information Form (April 2, 2020)

CARES Act and Paycheck Protection Program Update (April 2, 2020)

Paycheck Protection Program Information Fact Sheet for Borrowers (April 3, 2020)

Preparing Independent Insurance Agencies for the Paycheck Protection Program Webinar Recording (April 1, 2020) (View Slide Deck Here)

Agency Compensation/Loan Calculator for the Paycheck Protection Program from the RD Advisory Group (April 1, 2020)

 

 3 CARES Act Options for
Economic Relief
(Click to Download)
    The Paycheck Protection Program
(Click to Download)
        Economic Injury Disaster Loans (EIDL)
(Click to Download)
5 Things Your Business Should Do      Payment Protection Program
        EIDL


Due to the unprecedented number of phone calls, the Department of Workforce Development is requesting that claims for unemployment be made online. You can do so here: https://dwd.wisconsin.gov/uiben/apply/

SBA - The Paycheck Protection Program & Disaster Loans

Assistance for Small Businesses with The Paycheck Protection Program (March 31, 2020)


Read U.S. Dept. of Treasury Press Release including Terms and Conditions of the program

CARES Act Small Business Interruption Loans Calculator (April 2, 2020)

Updated Form! The Paycheck Protection Program Application (April 3, 2020)

The Paycheck Protection Program Borrower Information Fact Sheet (April 2, 2020)

SBA Borrower Information Form (April 2, 2020)

The Paycheck Protection Program is specifically designed to help small businesses keep their workforce employed. Visit SBA.gov/Coronavirus for more information on the Paycheck Protection Program.

U.S. Department of Treasury on the Paycheck Protection Program (March 31, 2020)


CARES ACT- SBA Financing (Loans/Grants
)
IIABA and IIAW's Banking Partner Insurbanc, is recognized as a Preferred Lender by the U.S. Small Business Administration, the highest bank designation, awarded to top-tier lenders.

InsurBanc is prepared to work with eligible insurance agencies to obtain the emergency financing offered through the Paycheck Protection Program. This program is designed to help cover your short term operating expenses so you can remain open and keep our local economies and the insurance industry thriving.

To get started, visit www.insurbanc.com/sba and click “Get Started”. One of InsurBanc’s commercial loan officers will reach out to you as soon as the SBA announces the application and processing procedures.

Insurance agencies interested in obtaining emergency financing offered through the Paycheck Protection Program may also click HERE to search for the nearest, local SBA approved financial institution.  Additional Information under the CARES ACT Information Tab below. 


Information on Applying for Small Business Disaster Loans

Small Business Administration: Three Step Loan Process and How to Apply (March 22, 2020)
SBA: SBA Economic Injury Disaster Loan Small Business Information Webinar
SBA: SBA Economic Injury Disaster Loan Small Business Information Webinar
Step-by-step Guide: How to apply for SBA Disaster Loans (March 23, 2020)
COVID-19 and Loan Assistance for Small Businesses - Godfrey & Kahn

The Paycheck Protection Program is specifically designed to help small businesses keep their workforce employed. The Disaster Loans (economic injury disaster loans) are designed to provide owrking capital to small businesses suffering substantial economic injury as a result of COVID-19. Learn more about these financial resources in the section above.

Coronavirus Aid, Relief, and Economic Security (CARES) Act Information
After some last minute hiccups which caused a slight delay, the U.S. Senate unanimously passed the Coronavirus Aid, Relief, and Economic Security (CARES) Act by a vote of 96-0.  The House of Representatives passed the legislation unanimously on a voice vote on March 27, 2020. The President signed it into law on the 27th. 

The $2 Trillion relief package is the largest of its kind in American history.  Download the memo below outlining its impact on Big “I” members and clients. More details will be made available as the legislation is implemented by Federal and State authorities.

This information is important to review so that your agency may take advantage of the assistance (loans/grants) available. It is also important for you to share with your clients. It is recommended that you share this with you clients and let them know these stimulus programs have been established to help businesses continue to operate or get back to being operational. 

Click HERE to download IIABA's How the CARES Act Impacts Big I Members and Their Clients (Share with Clients- March 27, 2020)
The Small Business Owner’s Guide to the CARES Act (Share with Clients- March 27, 2020)
Coronavirus Aid, Relief & Economic Security (CARES) Act Summary and Information (Share with Clients- March 30, 2020)
Affinity HR is IIABA and IIAW's Human Resources consulting firm
Affinity HR: What Businesses need to know about FFRCA and CARES acts. (Share with clients- March 29, 2020- ON-DEMAND) 
CARES Act Expands and Extends Jobless Benefits (March 27, 2020)
CARES Act Increases Access to Bankruptcy Relief for Small Businesses (March 27, 2020)
Calculate How Much You’ll Get from the Coronavirus Stimulus Checks (March 27, 2020)

CARES Act Graphic

Click the image above to open the full-size graphic, then right-click and save image to your computer and share on your agency's social media page.

Click Here to Download a CARES Act Letter to Share with Clients 
The CARES Act is a $2 trillion relief package, the largest of its kind in American history. View resources on how this relief bill will impact you, your insureds and other businesses. You may be eligible to take advantage of the assistance (loans/grants) available. This information is also important to share with your clients and includes a graph, letter and more for your agency to use as it would like.

The Families First Coronavirus Response Act (FFCRA) requires certain employers to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19.These provisions will apply from April 1, 2020 through December 31, 2020. Download the FFCRA Poster (below) that must be displayed and distributed (emailed) to your employees. Please feel free to share this guidance and the poster with your clients. 

Click HERE to download FFCRA Employee Rights poster/flyer from the U.S. Department of Labor.

The FFCRA or Families First Coronavirus Response Act requires certain employers to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19. These provisions will apply from April 1, 2020 through December 31, 2020. This act requires all employers with less than 500 employees to display and distribute a flyer from the US Department of Labor. Click the dropdown above to view a variety of resources including this poster, Q&A documents, a summary of the act, employer requirements and different employee rights.

Communicating to Customers

Important E&O Risk Alert

It is important for customers to understand why the coverage may be excluded or why the claim does not meet coverage guidelines. Refrain from responding to questions you may not be comfortable answering and when necessary, engage with the carrier to determine the appropriate course of action. If there is any uncertainty regarding coverage for your customer(s), follow your agency guidelines for submitting claims to the carrier or have the customer submit the claim directly. It is the carrier’s role to determine whether or not coverage exists. Properly document all conversations with the customer as well as any conversations with the carrier. Please review these updated recommendations on Business Income claims.

Communications to Share with your Clients

Click to Download E&O Risk Management and the Coronavirus (Covid-19) article on Agency Operations By Swiss RE Corporate Solutions (March 17, 2020)
Click to Download a Sample letter to use with Commercial Clients regarding Coronavirus or Covid-19 (Updated March 19, 2020)
Click to download Internal Claim Denial Workflow Recommendations (March 26, 2020)
A FAQ document regarding business interruption insurance from OCI to share with your Customers. (March 26, 2020)


 Click Here to View Social Media Graphics and
Coverage Explanations For agency Use 

New Material added on March 26, 2020

 

Click HERE to download IIABA's How the Cares Act Impacts Big I Members and Their Clients (Share with Clients- March 27, 2020)
The Small Business Owner’s Guide to the CARES Act (Share with Clients- March 27, 2020)
Coronavirus Aid, Relief & Economic Security (CARES) Act Summary and Information (Share with Clients- March 29, 2020)
Affinity HR: What Businesses need to know about FFRCA and CARES acts. (Share with clients- March 29, 2020- ON-DEMAND)

Due to the unprecedented number of phone calls, the Department of Workforce Development is requesting that claims for unemployment be made online. You can do so here: https://dwd.wisconsin.gov/uiben/apply/

Resource Pages for Specific Industries
National Restaurant Association COVID-19 Resource Page
National Automobile Dealers Association (NADA) COVID-19 Resource Page
League of Wisconsin Municipalities COVID-19 Resource Page
Wisconsin Realtors Association (WRA) COVID-19 Resource Page
Wisconsin Builders Association COVID-19 Resource Page
Wisconsin Association of School Boards COVID-19 Resource Page
Wisconsin Manufacturers & Commerce COVID-19 Resource Page
Wisconsin Dental Association COVID-19 Resource Page
Wisconsin Bankers Association COVID-19 Resource Page


Additional Resources

Below are links to news articles and resources for you to share with your employees and clients. 

IIABA COVID-19 Resource Page (Top Resource- All IIABA RESOURCES AND ARTICLES LOCATED ON THIS SITE)
U.S. Small Business Administration Coronavirus (COVID-19): Small Business Guidance & Loan Resources

WISCONSIN COVID-19 (CORONAVIRUS) INFORMATION WEBSITE (subscribe for updates) (Top Resource)
Department of Labor Coronavirus Resources

Worker's Compensation COVID-19 Public Information (WI DWD)
COVID-19 and Workers Compensation: What You Need to Know (NCCI)
NAIC COVID-19 Resource Page
OCI Press Release: Governor Evers, Insurance Commissioner Afable Ask Insurers to Offer Flexibility to Wisconsinites Facing  (March 20, 2020)
OCI: Coverage for Delivery Drivers for Restaurants during the COVID-19 Public Health Emergency (March 23, 2020)
 
P/C Insurance Industry Backs New Government Fund to Help Businesses, Workers Hurt by Coronavirus Shutdowns (March 31, 2020)
WISCONSIN RESTAURANT ASSOCIATION CORONAVIRUS AND RESTAURANTS WEBSITE AND FAQ
IIAW COVID-19 Business Interruption Coverage Talking Points for Agencies. Why COVID-19 is not a covered loss and the ramifications of forcing insurers to retroactively cover these loses. (March 31, 2020)
COVID-19 Print Resources from CDC (April 1, 2020)
Insurance Commissioner Urges Wisconsinites to Watch Out for COVID-19 Insurance Scams (April 1, 2020)

You will find a variety of communications and social media graphics with coverage explanation PDFs to share with clients and other resources and information to directly share with your customers.

Agency Considerations for Operations and Employees

An Agency's Introductory Guide to Working Remote
As you continue to work during the pandemic, here are some resources and considerations for your agency as you implement new internal policies and procedures for your staff to work remote/work from home. 

CLICK HERE TO DOWNLOAD YOUR AGENCY GUIDE TO WORKING REMOTE

Work Remote Resources
COVID-19 Agency Checklist (IIAW, March 18, 2020)
Coronavirus and Sick Leave
Disaster Planning Toolkit
Work From Home Best Practices
Sample/Template Agency Work From Home Policy
Coronavirus Work-from-Home Response May Expand Cyber Risk  
Tools Insurance Agents Need When Working From Home Webinar Presented by Steve Anderson
Affinity HR: Time to Work from Home (March 30, 2020- ON-DEMAND)


WI Office of the Commissioner of Insurance Bulletins and Orders
Gov. Evers and Insurance Commissioner Urge Insurers to Allow Small Employers to Keep Furloughed Employees on Health  
Insurance (March 26, 2020)

A copy of the bulletin is available  here .
An FAQ document for consumers is available   here .
An FAQ document for agents and insurers is available 
  here .

Evers Administration Issues Guidance for Businesses During COVID-19 Emergency (March 26, 2020)

A Frequently Asked Questions document regarding business interruption insurance is available  here

Extension of Transitional Health Insurance Plans Through December 31, 2021 (March 26, 2020)

News and Resources About "Safer at Home" Order
Official Emergency Order #12 - Safer At Home Order from Governor Evers (March 24, 2020) 
Safer at Home FAQ (March 24, 2020)
Email from OCI Regarding Safer At Home Order (March 24, 2020)

Department of Homeland Security: Critical Infrastructure Sectors Information
The Employer's Guide to Wisconsin's "Safer at Home Order" - Godfrey & Kahn
Evers to issue stay at home order on Tuesday (March 23, 2020)
Getting Answers: Do I Need a Permit to Leave the House? (March 25, 2020)


Additional Resources

The Workers' Comp Risks When Employees Work from Home
HIPAA Privacy and Novel Coronavirus
                
Employee Benefit Adviser: Comprehensive Coronavirus news feed for employee benefit agents
Coronavirus Legal Considerations Beyond the Basics: It's Time to Think Ahead
COVID-19: The Employer's Toolbox (March 24, 2020)
COVID-19 and the Fair Labor Standards Act: Questions and Answers
COVID-19 and the Family and Medical Leave Act: Questions and Answers
Affinity HR: Things to Consider if Contemplating Layoffs (March 30, 2020- ON-DEMAND)

This section contains tools, resources and recommendations to continue your operations during this pandemic. Included in this section is an "Agency's Introductory Guide to Working Remote", a variety of resources to consider to have employees be efficient and productive as they work remotely, OCI bulletins and orders, information about the Safer at Home Order, how to apply for a small business loan and more!

This section includes a variety of COVID-19 resource pages. Read more about news from the CDC, WHO, a COVID-19 Case Tracker and more.

View different webinars and podcasts relevant to the COVID-19 outbreak and its impact on the insurance industry. New webinars will be added as they are announced/become available.

Stay Updated When New Information Is Available

 Text Alert

Receive Text Alerts

Text "IIAW" to (833) 384-0094 to subscribe to IIAW COVID-19 text alerts. You will receive a text alerting you to when important information is announced and uploaded to iiaw.com/coronavirus

 Email Alerts

Email Updates

To stay up-to-date with the latest information, please be sure to check our spam filter for IIAW emails and alerts. If you do not subscribe to IIAW publications, please click here to subscribe by entering your email.

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Letter from IIAW

Click here to read a letter from the IIAW regarding its business operations and scheduled events


NAIC Coronavirus Resource Center

The information contained herein is not intended to constitute legal or other professional advice and should not be relied upon in lieu of consultation with your own legal advisers. The resources found on the IIAW website and within IIAW printed and digital materials were created to benefit the independent agency channel and cannot be recreated, copied or shared without the written permission of the IIAW.