Without using hyperbole, thousands of certificates of insurance (COIs) are issued every day; and, again without hyperbole, most of them are issued improperly. In fact, your agency may have issued an improper certificate as recently as this morning.
What is it about COIs that can get an agency in trouble? If there were just one or two things, it would make your job a whole lot easier, but in reality, there are about 27 different ways a COI can get you in trouble. OK, so 27 isn't an exact number, but you get the idea. A "simple" COI is a potentially dangerous weapon that can be used against your agency.
This 2 hour Big "I" Virtual University session digs into the possible dangers of COIs and answers questions such as:
• What is the problem with issuing a COI with no holder?
• Should the COI include all the requested Additional Insureds?
• Who should produce the COI?
• What wording should NEVER be used on a COI?